Terms & Conditions

Welcome to Toyora. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Toyora is an online toy store based in Pakistan, offering toys and play products for children from 0 months to 12+ years, including educational toys, vehicles and RC toys, dolls and pretend play, puzzles and games, and outdoor toys. We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Product Information

We make every effort to display product details, images, and descriptions as accurately as possible, including recommended age ranges and safety information. However, we do not guarantee that all product descriptions or images are completely error-free, and actual colors or packaging may vary slightly.

3. Orders

Once an order is placed, it cannot be modified or canceled after processing begins.
We reserve the right to refuse or cancel any order due to stock availability, pricing errors, or suspicious activity.

4. Pricing & Payment

All prices are listed in Pakistani Rupees (PKR) and may be changed without notice.
Payment must be completed at checkout, or via Cash on Delivery where available.

5. Shipping & Delivery

Delivery times may vary depending on location — see our Shipping Policy.
We are not responsible for delays caused by courier services or other factors outside our control.

6. Refunds & Returns

Refunds and replacements are provided only for items that arrive damaged or broken, as described in our Refund Policy. Change-of-mind returns are not accepted.

7. Customer Responsibility

Customers are responsible for providing correct shipping details and for supervising children's use of toys according to the age recommendations and safety warnings printed on each product.

8. Intellectual Property

All content on this website, including images, logos, and text, is the property of Toyora and may not be copied or reused without permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or this website.

10. Contact Information

For any questions regarding these Terms & Conditions, please reach out through our Contact Us page.