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FAQs

Orders cannot be canceled once they are processed or shipped. Please contact us immediately if you need assistance.

Delivery usually takes 3–7 business days depending on your location. Remote areas may take a little longer.

Yes, we offer free delivery on selected products or special promotions. Check our homepage or banners for latest offers.

Once your order is shipped, you will receive a tracking number via email or SMS (if available) to track your parcel.

We only offer refunds or replacements if the item arrives broken or damaged. You must report the issue within 48 hours with proof (images or video).