Shipping Policy

This Shipping Policy outlines how Toyora processes, handles, and delivers your toy orders across Pakistan. By purchasing from us, you agree to the terms below.

1. Order Processing Time

Orders are processed within 1–3 business days after payment or order confirmation.
Orders are not processed or shipped on weekends or public holidays.
You will receive a confirmation once your order has been dispatched.

2. Delivery Time

Estimated delivery is 3–7 business days, depending on your city.
Remote areas may take a little longer.
Delivery times are estimates and not guaranteed.

3. Shipping Charges & Cash on Delivery

Shipping charges, if any, are shown at checkout before you pay.
Cash on Delivery (COD) is available in most areas of Pakistan — you'll see this option at checkout if it's available for your address.
We may run free-delivery promotions on selected products or order values from time to time.

4. Order Tracking

Once your order ships, tracking details are shared by email or SMS where available.
You can use the provided tracking number to follow your order's progress.

5. Delays in Delivery

We are not responsible for delays caused by:

Courier or logistics partners
Weather conditions
Incorrect or incomplete address details provided at checkout

6. Incorrect Address

Please double-check your shipping details before placing an order — we are not liable for orders delayed or lost due to an incorrect address.

7. Lost or Missing Packages

If your order shows as delivered but you haven't received it, contact us within 48 hours so we can investigate with our courier partner.

8. Contact Us

For any shipping-related questions, reach out through our Contact Us page.